Virtual guard tours give your monitoring center, security team, or property scheduled and random remote patrols that check every camera on a property, the way a physical guard would walk a site. Operators review each zone in turn, watching for trespassing, loitering, blocked exits, and anything else out of place, before an alarm ever triggers. For monitoring companies, every tour runs white label under your brand.
Motion-triggered alerts only catch what crosses a sensor. Virtual guard tours add a second layer: an operator actively reviewing every camera on a property at scheduled intervals, at random intervals, or both, the same rounds a physical guard would walk.
For a monitoring company, that means covering low-traffic areas that rarely trip an alert, documenting that patrols actually happened, and giving clients guard-level coverage without adding a guard to the budget.
1Degree runs these tours as a white label extension of your operation, backed by a larger operator bench and AI-assisted review that flags what a human should look at next.
Issues get caught during a scheduled sweep, before an alarm ever triggers.
Every tour is time stamped, giving clients proof that coverage happened.
Patrol patterns stay unpredictable, so coverage can’t be mapped or timed.
The same rounds a physical guard would walk, without the cost of one on site.
Monitoring companies come to us because reactive alerts alone leave gaps in patrol coverage.
We help solve challenges like:
Virtual guard tours replace guesswork with a documented, unpredictable patrol pattern your clients can rely on.
We build patrol schedules and zone checklists tailored to how each property type actually gets used.
Patrols covering entrances, common areas, and loading docks during and after hours.
Lobby, garage, and perimeter checks scheduled around tenant traffic patterns.
Row-by-row checks for cut locks, propped gates, and after-hours activity.
Rounds covering entrances, parking, and common areas residents rely on.
Yard, dock, and perimeter checks scheduled around shift changes.
A structured rollout designed to fit each account’s sites, risk profile, and schedule.
We review which zones and times at each site need patrol coverage, and where the risk actually sits.
We set scheduled and random patrol patterns for each site, mapped to the zones that matter most.
Tours run live on a subset of sites first, so patterns and reporting can be checked before full rollout.
Tours go live across the full account base, with escalation paths confirmed for every site.
Patrol timing and zones get adjusted as sites and risk profiles change.
Everything needed to run documented, unpredictable patrol coverage across your accounts.
Rounds run at set intervals you define for each site and shift.
Unpredictable timing keeps patrol patterns from being mapped or anticipated.
Every camera gets reviewed in turn, covering entrances, perimeters, and blind spots.
Operators can speak down through on-site audio the moment a tour flags an issue.
Every round is logged with time stamps and any findings noted.
Anything found during a tour is routed to the right contact immediately.
A wholesale partner built to extend your patrol coverage without extending your headcount.
Virtual guard tours are a dedicated discipline for our operators, not an afterthought bolted onto alert response.
A larger, more active bench of trained operators means tours run on schedule, every time.
AI-assisted review flags what matters, then a trained operator makes the call.
Wholesale rates that make guard-level coverage affordable at scale.
Add or adjust patrol coverage as your account base changes.
Tours run on schedule, tracked and verified, account after account.
A monitoring company decides to move its account base to a wholesale partner that offers stronger pricing and a larger operator bench. Instead of a single cutover, the accounts are migrated in phases: a small pilot group first, then the remaining accounts once signal handling and reporting are confirmed to match. A dedicated account contact is assigned from day one, and the dealer receives regular reporting throughout the migration and after. The result is a transition with no gap in coverage, and an account management relationship that continues well past the initial onboarding.
Account performance does not stop being reviewed once onboarding is complete. Reporting is maintained on a regular schedule, account activity is reviewed periodically, and your dedicated contact stays available for questions as your account list changes. The goal is a partnership you can rely on to keep running smoothly, not one that requires ongoing oversight from your team.
Live two-way audio to stop an incident as it happens.
Coordinated handoff to police, fire, or on-site response when it’s needed.
A dedicated point of contact from setup through day-to-day account management.
Monitoring companies, alarm dealers, and security integrators who want proactive patrol coverage for their clients, not just reactive alerts.
Tours can run at scheduled intervals, at random intervals for unpredictability, or both, tailored to each account’s risk profile.
Yes. Every tour is logged with a time stamp, and any issues found are documented.
Yes. Tours run across multiple sites from one center, with centralized reporting for the whole account.
Entrances, perimeters, parking areas, and other high-risk or low-traffic spots that don’t otherwise get checked.
Cost-effective pricing and a larger, more active operator bench, backed by AI-assisted monitoring rather than cameras alone.
Pricing scales with site count and tour frequency. We provide a custom quote after a free assessment.
