1Degree Surveillance provides retail store video monitoring, available directly to retailers or white label through your monitoring company, alarm dealer, or security integrator. Our operators watch sales floors, stockrooms, entrances, and parking areas around the clock, so your store gets covered without building a monitoring center of your own.
Retail loss shows up in many places at once: shoplifting, employee theft, and after hours break-ins. Coverage has to address all of it, not just the sales floor camera in the front of the store.
Retail loss comes from organized retail crime and from internal theft. Coverage needs to catch both without slowing down day to day store operations.
Early morning and late night hours carry the highest risk for employees. Monitoring needs to watch these windows closely and respond quickly.
Indoor cameras alone miss what happens in parking lots and at entrances. Retail coverage has to include both indoor and outdoor areas at once.
Footage only helps when it is organized, time stamped, and easy to hand off to a loss prevention team or law enforcement after an incident.
A cost effective, AI assisted operator bench built to cover stores of any size, without the overhead of running your own monitoring center.
Cost effective plans that grow with your client roster, from a single store to a regional chain, without a large upfront investment in monitoring infrastructure.
A larger, more active bench of trained monitoring operators keeps eyes on the sales floor and entrances at the same time, so nothing is missed between shifts.
AI assisted monitoring flags suspicious movement, loitering, and concealment patterns common in retail theft, so operators can act before an incident is complete.
1Degree gives monitoring companies white label access to a cost effective, AI assisted operator bench built for retail stores. Your clients see your brand, we handle the monitoring.
Retail stores carry a mix of risks that generic monitoring setups often miss: organized theft, internal shrink, and staff safety during opening and closing. 1Degree operators are trained to watch for all three, indoors and outdoors, so your clients get coverage that matches how retail loss actually happens.
Monitoring companies choose 1Degree when they want to offer retail coverage without the cost and complexity of running it themselves. Here is what sets our approach apart.
Wholesale rates built for monitoring companies, so you can offer competitive retail coverage to your clients while protecting your margin.
More trained operators on the bench means faster response and steadier coverage across every store you add, without stretching a small team thin.
AI narrows down what operators need to look at, but every alert is reviewed by a person before dispatch, cutting down false alarms without missing real ones.
Many monitoring providers treat every commercial account the same way. Retail stores need a different approach because the risks show up in specific windows and specific places.
Wholesale pricing built for monitoring companies, with no hidden fees, so you know your margin before you quote a client.
Add retail coverage as an ongoing partnership or a defined project, depending on how your client roster is structured.
Our operators understand shrink, organized retail crime, and staff safety risks specific to retail stores, not just generic commercial monitoring.
New store locations can be added to coverage quickly, without long setup delays that slow down your client rollout.
Our bench grows with your client count, so coverage does not thin out as you add more retail locations.
Our team has tuned AI detection specifically for retail environments, reducing false alerts while catching real risk.
Clients get organized incident summaries and trend reporting, not just a folder of video clips.
Your team works with one consistent contact at 1Degree, not a rotating call center.
Clear documentation makes it simple to bring a new retail client on board or hand off an incident to police or insurers.
Choosing how to cover retail stores should not be complicated.
| Features | 1Degree Surveillance | Building In House | Generic Outsourced Call Centers |
|---|---|---|---|
| Pricing |
Cost effective, wholesale rates |
High cost to hire, train, and staff |
Often higher per camera rates |
| Operator bench size |
Large, active bench that scales with you |
Limited by your own hiring |
Shared thin across many clients |
| Retail specific training |
Operators trained on retail theft and safety patterns |
Depends on internal training investment |
Generalist training, not retail specific |
| Indoor and outdoor coverage |
Sales floor and entrances covered together |
Often limited to what you can staff |
Frequently indoor only |
| AI assisted detection |
AI plus human review on every alert |
Requires separate technology investment |
Rarely included |
| Escalation and response |
Video verified dispatch, fast escalation |
Depends on staffing at the time |
Slower, scripted escalation |
| Reporting |
Incident summaries loss prevention teams can use |
Varies by internal resources |
Often raw footage only |
| Dedicated point of contact |
Yes |
Yes, if you build the team |
No, rotating agents |
| White label delivery |
Delivered fully under your brand |
Not applicable, it is your own team |
Rarely offered |
| Best for |
Monitoring companies wanting cost effective retail coverage without building it themselves |
Companies with the budget and volume to run their own center |
One off basic coverage with limited retail expertise |
If you want cost effective, operator quality coverage for your retail clients without building your own monitoring center, 1Degree white label bench is built for exactly that.
Retail coverage only works if operators show up the same way every shift. 1Degree trains its bench specifically on retail risk patterns and reviews performance on an ongoing basis, so monitoring companies can hand off retail clients with confidence.
A regional monitoring company added several retail store clients and needed coverage for sales floors, stockrooms, and parking areas during opening, closing, and overnight hours. Rather than hire and train a new team, they used 1Degree white label operator bench to extend coverage under their own brand, with AI assisted detection flagging suspicious activity for human review before dispatch.
Coverage for facilities, yards, and perimeter areas.
Monitoring for common areas, entrances, and parking across residential properties.
Coverage for lobbies, parking, and perimeter access at commercial properties.
We only work with monitoring companies, alarm dealers, and security integrators. We do not sell directly to retail store owners, so your client relationship stays yours.
Yes. Our operators are trained to spot organized retail crime patterns and use live voice down to interrupt suspicious activity before a theft is completed.
Yes. We monitor the sales floor, stockroom, and entrances together with parking lots and other outdoor areas, so nothing falls between the gaps.
Yes. We can take over an existing camera setup and monitoring workflow without creating a gap in coverage for your client.
Yes. Your clients see your brand. We work behind the scenes as your monitoring capacity.
Cost effective pricing and a larger, more active operator bench than most in house or generalist alternatives, backed by AI assisted detection reviewed by trained operators.
Yes. Many monitoring companies start with one or two retail locations before expanding coverage across their full client base.
A rough count of cameras and store locations, along with the coverage hours you need, is enough for us to scope a plan.
