Insights & resources
Guides for security partners choosing a service model, comparing quotes and preparing client accounts. Start with the question you need to answer, then use the worksheets to record your own requirements.
Live video monitoring assigns remote operators defined camera-review and response tasks during agreed hours. For a security partner, the useful question is what brings a view to an operator, what the operator can establish and who owns the next action for your client.
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White-label video monitoring lets your company offer an agreed monitoring service under its brand while another team performs defined work. The label alone does not decide client ownership, contact permissions, account access or exit rights. Those need their own written terms and operating instructions.
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We can watch your cameras all day and night, check the video after an alarm, or check your cameras at set times. Shared live watching is $25 per camera each month; dedicated live watching is $35. Alarm checks are $10 per camera each month. Scheduled checks cost $0.75 each. See what each price covers below. All prices are in US dollars, before tax.
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Choose the operating model that can support your client requirements with clear ownership and demonstrated workflows. Building gives your company responsibility for the operation. Outsourcing transfers agreed tasks. Sharing coverage adds a handover that must work while an event is still open.
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Alarm video verification adds available visual evidence to an alarm review. It can help a monitoring team distinguish confirmed routine activity, an escalation condition and uncertainty. It does not by itself prevent alarm signals or determine a responder’s priority, attendance or outcome.
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Put the reading to work
Compare the relationship, required functions and proposed terms.
Record each function test, unresolved issue and activation owner.
Separate the observation, action, contact attempt and next owner.
Calculate the same period using your supplier quotes and retained costs.
The live monitoring and white-label guides explain what the operator does and how the partner relationship works.
The cost and build-or-outsource guides help you compare the same workload, including the responsibilities your team keeps.
Use the verification guide and partner resources to document site readiness, evidence requests and event reporting.
1Degree Surveillance is the organizational author of these guides. They explain operating choices for businesses serving their own security clients. Planning examples and worksheet structures are illustrative; they are not customer case studies, performance results or contractual service terms.
Use the guidance to prepare questions and record your own inputs. Camera functions, pricing and account responsibilities still need to be established for the proposed service. If a guide leaves a practical question unanswered, send it with your inquiry.
A real person watches your live cameras, 24/7. If we see a problem, we follow your response plan.
Your cameras and other sites.
Only your agreed cameras.
When your system sends an alarm, we check the video and follow your response plan.
60 minutes of staff time per camera each month, shared across your site. Extra time: $0.30/minute.
Alarm verification
We check your cameras at the times you choose and send you a report of what we find.
Up to 16 camera views and 5 minutes per check. Minimum: $22.50 per site each month.
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