Monitoring account management done right means moving your accounts to a new partner, whether you’re a monitoring company managing a wholesale relationship or a business onboarding directly, does not have to mean a gap in coverage. We plan the migration in phases, assign a dedicated account contact, and keep you informed with regular reporting. The partnership runs itself, instead of adding to your workload.
Account management and onboarding support covers the back-office side of a wholesale monitoring partnership: moving your existing accounts over without a coverage gap, giving you one point of contact instead of a support queue, and keeping you informed with regular reporting on what is happening across your accounts.
Most monitoring companies are not looking for a partner that simply adds camera capacity. They want a partner that reduces the operational overhead of running those accounts: migration, billing, reporting, and day-to-day account questions.
1Degree Surveillance handles that overhead directly, so your team can stay focused on your own clients instead of managing the mechanics of the partnership.
Existing accounts move over in planned phases, so there is no coverage gap during the transition.
One point of contact who knows your accounts, not a rotating support queue.
Regular activity and performance reporting, so you always know what is happening on your accounts.
We handle the day-to-day operational overhead of account management, billing, and admin.
Switching monitoring partners can create real friction if it is not managed carefully.
We help solve problems like:
Our account management and onboarding process removes these bottlenecks and replaces them with a clear plan, a dedicated contact, and consistent reporting.
Account management and onboarding support that adapts to the properties your accounts cover.
Account migration and reporting built around multi-location retail monitoring.
Dedicated account support for the compliance and reporting needs of cannabis facility monitoring.
Account onboarding and ongoing reporting for truck yard and fleet lot monitoring accounts.
Smooth account migration and clear reporting for commercial building monitoring accounts.
Dedicated account support across the multiple stakeholders involved in shopping center monitoring.
Account management and reporting built for the scale of self-storage facility monitoring.
A structured process for migrating and onboarding your accounts without disrupting your clients.
Assessment. We review your current accounts and migration needs, and put together a pricing proposal based on account and camera count.
Migration Planning. We map out a phased migration plan so accounts move over without a gap in coverage, and assign your dedicated account contact.
Pilot. We migrate a subset of accounts first, to confirm signal handling and reporting match your expectations before moving the rest.
Full Rollout. Once the pilot is confirmed, we migrate the full account base and lock in your reporting cadence.
Ongoing Optimization. We refine reporting and support as the relationship grows, so account management keeps pace with your business.
The back-office support that keeps your accounts running smoothly, from day one and every month after.
A phased migration plan that moves your accounts over without a break in coverage.
One person who knows your accounts and answers directly, not a support queue.
Activity and performance reporting on your accounts, on a set schedule.
Support with billing and administrative tasks tied to your accounts.
A defined onboarding process so new client accounts start monitoring quickly.
Periodic reviews of account performance and reporting as your business grows.
A wholesale monitoring partner built to reduce your back-office workload, not add to it.
A dedicated team focused on account migration, onboarding, and ongoing reporting, not just monitoring capacity.
A larger, more active bench of trained monitoring operators behind every account.
Real AI-assisted monitoring technology paired with trained operators, not cameras alone.
Pricing built for wholesale partners, so your margins stay intact as you scale.
Engagement terms that flex with your account volume and business needs.
Consistent account support and reporting as the partnership grows.
A monitoring company decides to move its account base to a wholesale partner that offers stronger pricing and a larger operator bench. Instead of a single cutover, the accounts are migrated in phases: a small pilot group first, then the remaining accounts once signal handling and reporting are confirmed to match. A dedicated account contact is assigned from day one, and the dealer receives regular reporting throughout the migration and after. The result is a transition with no gap in coverage, and an account management relationship that continues well past the initial onboarding.
Account performance does not stop being reviewed once onboarding is complete. Reporting is maintained on a regular schedule, account activity is reviewed periodically, and your dedicated contact stays available for questions as your account list changes. The goal is a partnership you can rely on to keep running smoothly, not one that requires ongoing oversight from your team.
Monitoring companies who want a smooth account migration and ongoing back-office support, not just added monitoring capacity.
No. Migration is planned in phases and confirmed with a pilot group, so there is no gap in coverage during the transition.
Yes. You get one dedicated account contact, not a rotating support queue.
Regular activity and performance reporting across your accounts, on a set schedule.
Yes. Billing and administrative support is part of the partnership, not a separate add-on.
Cost-effective pricing and a larger, more active operator bench, backed by real account support rather than just monitoring capacity.
Pricing scales with your account and camera count. We provide a custom quote after a free assessment of your current accounts.
